Frequently Asked Questions
Everything you need to know about shopping with Rockett St George.
How long will it take for my order to arrive?
Standard delivery typically takes 3-5 working days. For larger furniture items or specialist deliveries, please allow up to 2 weeks for our white-glove service to contact you.
What is your return policy for home accessories?
We offer a 28-day return period from the date of receipt. Items must be returned in their original packaging and in a resaleable condition for a full refund.
Do you offer international shipping?
Yes, we ship many of our unique treasures worldwide. Shipping costs and delivery times vary by destination and will be calculated at the checkout stage.
What should I do if my item arrives damaged?
Please inspect your order upon arrival. If an item is damaged or faulty, contact our customer service team within 48 hours with photographic evidence so we can arrange a replacement or refund.
Are your products handmade or unique?
Many of our products are artisanal, hand-finished, or vintage-inspired, meaning slight variations in color and texture are part of their unique charm and character.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal and Klarna for flexible payment options.